Privacy Policy
This notice describes how TTB uses personal data. It outlines TTB’s data protection obligations, and your data protection rights under the General Data Protection Regulation 2018 (“GDPR”).
Our policy is to protect your
privacy and your personal information. This Privacy Policy sets out the
information we collect from you in order for you to use our services, how we
manage that data and our reasons for holding it. We respect the confidentiality
of your information and your right to privacy. We are bound by the General Data
Protection Regulation and relevant laws and regulations.
From time to time, we may
update this Privacy Policy and will notify you of these changes by posting the
updated terms on our website www.ttbpartners.com
TTB Sport Capital Ltd is the
data controller of your personal information, and this policy applies to the
processing of activities by us.
Collection of your data
As part of providing our
services, or information about our services, to you, and to ensure we do this
in a compliant way, under the authorisation of our regulator and the General
Data Protection Regulation, we must collect some personal information from our
clients, potential clients, visitors to our website and service providers or
suppliers. This may include third parties carrying out credit or identity
checks on our behalf. The credit search is required to adhere to money
laundering regulations.
We may
collect your name and contact details (such as your email address, phone number
or address) in order to send you information about our products and services
which you might have expressed interest in. We may collect this directly from
you, or through a third party. If a third party collected your name and contact
details, they will only pass those details to us for marketing purposes if you
have consented to them doing so. It is in our legitimate interest to use your
personal information in such way. If you do not wish to receive this
information, please contact us by emailing hello@ttb-sport.com or by writing to us at
the following address:
Data Protection Officer
TTB Sport Capital Ltd
128 Buckingham Palace Road, London, SW1W 9SA, UK
Our web pages and emails may
contain; cookies, web beacons or pixel tags or any other similar type of data
analysis tools which allow us to track receipt of correspondence and to count
the number of users that have visited our webpage or opened our correspondence.
Information collected
We may collect the following
types of information from actual or potential customers:
- Your full name, address and contact
information including but not limited to phone number and email address;
- Your date of birth and gender;
- Your professional and employment details;
- Your identification details such as your
passport or driver’s licence;
- Proof of address such as a bank statement or
utility bill;
- Your national insurance or tax
identification number;
- Criminal convictions data
- Corporate information;
- Information about your income or the source
of your funds and wealth including details about your assets and liabilities;
- Your trading experience and transaction
history;
- Financial information including investment
portfolio details, income levels, taxation details;
- Information regarding relationships you have
with banks and/or other financial institutions (including bank details);
We obtain this information
through your use of our services or our websites, the onboarding process and
from information provided in the course of ongoing customer communication.
This information is held by us
on servers hosted on Mircosoft Azure Cloud through an IDTA. When you interact with our
services, our servers keep an activity log unique to you that collects certain
administrative and traffic information including: the source of your IP address,
the time of access, the date of access and the web pages you visited. We need
this information to provide you with our services.
We are required to collect
information about visitors to our premises. We may record information if your
visit us such as your name, the date and time you arrived and left, who you are
visited, your firm or employer name and your contact details.
We may record any
communications, email, electronic, by telephone, in person or otherwise, that
we have with you in relation to the services we provide to you and our
relationship with you. These recordings will be our sole property and
constitute evidence of the communications between us. Any telephone
conversation may be recorded without the use of a warning tone or any other further
notice.
We take care to ensure your
personal information is safe, secure and is protected from misuse,
interference, unauthorised access, loss, modification or disclosure. Your
personal information is generally stored in our computer database. Any paper-based
information is stored in secure areas. In relation to information that is held
on our computer database, we apply the following guidelines:
- passwords are required to access the system
and passwords are routinely checked and are not shared;
- data ownership is clearly defined and data
is only held where necessary;
- employees have restricted access to certain
sections of the system;
- the system automatically logs and reviews
all unauthorised access attempts;
- unauthorised employees are barred from updating
and editing personal information;
- all computers which contain personal
information are secured both physically and electronically;
- data is encrypted during transmission over
the network; and
- print reporting of data containing personal
information is limited.
We train our employees who
handle personal information to respect the confidentiality of customer
information and the privacy of individuals. We regard breaches of your privacy
very seriously and will impose appropriate penalties where necessary.
When we consider that personal
information is no longer needed, we will remove any details that will identify
you or we will securely destroy the records. We may need to hold some
information and maintain certain records for up to 7 years after the end of us
providing services to you. This is because we are subject to regulatory
requirements and anti-money laundering laws which require us to retain;
- Account opening forms and any documents used
to comply for customer due diligence obligations; and
- Supporting evidence and records of trades
and transactions with you.
- Details of your communications and
relationship with us, for a period of seven years after our business
relationship with you has ended.
Collection of personal information
Personal information will
generally have been collected directly from you through our onboarding process
and other communications with you. We will only use the personal information as
set out in this Privacy Policy. We will not retain or have access to any debit/credit
card information. We will not collect sensitive information about you without
your consent unless an exemption in the regulations applies. These
exceptions include if the collection is required or authorised by law or
necessary to take appropriate action in relation to suspected unlawful activity
or serious misconduct.
We may collect personal
information about you from a third party or parties or share information with a
third party, such as identity verification services, regulators, an introducing
broker, marketing agencies, online vendors and service providers. We may
engage the services of third-party service providers to provide technical
support, process your online transactions and maintain your account. We take
steps to ensure that our arrangements with third-party service providers and
online vendors protect your privacy and that any such party is subject to the
General Data Protection Regulations. Any personal information will only be
disclosed to third parties in accordance with this Privacy Policy. We will not
sell, lend or rent your personal information.
We may be required to disclose
your personal information if requested to do so by law, or if we believe in
good faith that such action is necessary;
- to comply with any legal process served on
us or in circumstances where we are under a similar legal or regulatory
obligation;
- to protect and defend our rights or
property; or
- to act to protect the personal safety of
users of the services or the public. If, in our sole determination, you
are found to have cheated or attempted to defraud us, our Affiliates, or
any other user of the Services in any way including, but not limited to,
market or price manipulation, payment fraud, including use of stolen
credit cards, or any other fraudulent activity (including any chargeback
or other reversal of a payment) or prohibited transaction (including money
laundering).
Where required to disclose
information we reserve the right to share information, together with your
identity with other financial services providers, banks, credit card companies,
and appropriate regulatory and legal agencies.
Transfer of personal data abroad
When we transfer your personal
data outside the EEA, we will ensure the data recipient is subject to the same
data requirements under GDPR. By using our services and providing us with your
information, you consent to the collection, transfer, storage and processing of
your information outside of the EEA.
Your personal data rights
- You have the right to be informed,
- You have the right to check what personal
information is held by us, at no cost,
- You have the right to have wrongly recorded
data amended,
- You have the right to “be forgotten” I.e the
removal of your data,
- You have the right to “Opt out”
- You have the right to object to the
processing of your personal information,
- You have the right to request the
restriction of the processing of your personal information,
- You have the right to request the transfer
of your personal information,
You have the right to withdraw
your consent.
Concerns or complaints
If you
are concerned about us any aspect of our conduct regarding your privacy, you
can make a complaint. We will act upon it promptly. To make a complaint, please
e-mail us at hello@ttb-sport.com We
will respond and address, without delay, any request, question, complaint or
enquiry you have about your personal information or our conduct in processing
it. If you are not satisfied with the way we handled your response, or you
believe we have not adequately resolved a matter, you have the right to
complain to the Information Commissioner’s Officer (the ‘ICO’). You can find
further details on the ICO website at https://ico.org.uk/
You also have the right, at any time, to complain to the Information Commissioner’s Office. As an independent UK authority, the ICO upholds information rights in the public interest, promotes openness by public bodies and data privacy for individuals.
TTB Sport Capital Limited is registered with the Information Commissioner's Office, registration number ZB665795.
Cookies Policy
Our website uses cookies. You
consent to our use of cookies in accordance with the terms of this policy.
Cookies consist of small files, often including unique identifiers, that are
sent by web servers to web browsers, and which may then be sent back to the
server each time the browser requests a page from the server.
Cookies can be used by web
servers to identity and track users as they navigate different pages on a
website and to identify users returning to a website.
Cookies may be either
“persistent” cookies or “session” cookies. A persistent cookie consists of a
text file sent by a web server to a web browser, which will be stored by the
browser and will remain valid until its set expiry date (unless deleted by the
user before the expiry date). A session cookie, on the other hand, will expire
at the end of the user session, when the web browser is closed.
Cookies on this website
We use both session cookies and
persistent cookies on this website.
How we use cookies
Cookies do not contain any
information that personally identifies you, but personal information that we
store about you may be linked, by us, to the information stored in and obtained
from cookies.
We may use the information we
obtain from your use of our cookies for the following purposes:
- to recognise your computer when you visit
our website;
- to track you as you navigate our website,
and to enable the use of the some of the features on our website;
- to improve the website’s usability;
- to analyse the use of our website;
- in the administration of this website;
- to personalise content on our website for
you.
Third party cookies
When
you use our website, you may also be sent third party cookies. We use Google
Analytics to analyse the use of this website. Google Analytics generates
statistical and other information about website use by means of cookies, which
are stored on users’ computers. The information generated relating to our
website is used to create reports about the use of the website. Google will
store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
Blocking cookies
Most browsers allow you to
refuse to accept cookies. For example:
- in Internet Explorer you can refuse all
cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting
“Block all cookies” using the sliding selector;
- in Firefox you can block all cookies by
clicking “Tools”, “Options”, and un-checking “Accept cookies from sites”
in the “Privacy” box.
Blocking all cookies will,
however, have a negative impact upon the usability of many websites. If you
block cookies, you will not be able to use many of the features of this
website.
Deleting cookies
You
can also delete cookies already stored on your computer. The method of doing so
will depend upon your web browser. Instructions are available at the following
URLs.
Internet Explorer: http://support.microsoft.com
Firefox: http://support.mozilla.com
Chrome: http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647
Opera: http://help.opera.com/opera/Mac/2308/en/controlPages.html#manageCookies
Safari: https://support.apple.com/k